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welcome to traveling by faith transportation
We provides door-to-door non-emergency medical transportation for elderly, disabled persons and others. We offer wheelchair, stretcher and ambulatory transportation to and from Adult Day Services, Medical Appointments, Hospital Discharges, Dialysis Appointments, Rehabilitation Centers, Mental Health Visits, Long Distance Rides, Leisure Rides, Airport pickup - drop off and more.
We pride ourselves with safe and reliable transportation services for all your needs. Whether you need a ride to the airport, a corporate event, or a night out on the town, our experienced drivers will get you there on time. Our fleet of vehicles includes vehicles that are equipped with camera and mechanic inspected. We pride ourselves on our exceptional customer service and attention to detail. Book your ride today and experience the TRAVELING BY FAITH TRANSPORTATION SERVICES difference!
Our staff are carefully chosen and trained, to drive safe and to transport every passenger with care love and faith. We thoroughly run local and national background checks random drug and alcohol testing and monthly safety training. All of our drivers are professional, friendly knowledgeable and will make sure your rid is a positive one. Our driver are responsible, pleasant, caring transporters who care about your experience. Our goal is to please each passenger with a safe, comfortable and pleasant ride.
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PRIVACY POLICY
Privacy Policy
Last Updated: 02/20/2020
1. Introduction
Traveling By Faith Transportation LLC is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, use our services, or opt in to our SMS messaging program. By providing your information or opting in, you agree to these practices, our Terms and Conditions, and our SMS program.
2. What Information Is Collected
We collect the following types of information:
- Contact Information: Name, email address, phone number, mailing address (provided voluntarily via forms, bookings, inquiries, or SMS opt-in).
- Communications and Opt-In Data: If you opt in to our SMS program (via website checkbox or other method), we collect and maintain records of your explicit consent, including date, time, method of opt-in, phone number, and any STOP/HELP requests. This ensures A2P 10DLC compliance and honors your preferences.
- Usage and Device Information: IP address, browser type, pages visited, interaction data (via cookies, pixels, tools like Google Analytics).
- Appointment and Service Data: Details for home care coordination (e.g., appointment times, service types, caregiver preferences).
3. How User Data Is Used
We use your information to:
- Provide and coordinate transportation services (e.g., appointment confirmations, schedule reminders, transportation alerts, service updates).
- Send SMS messages and emails only to those who have explicitly opted in (including transactional notifications and occasional promotional offers).
- Maintain records of your SMS opt-in consent (date, method, preferences) for compliance, message delivery, and opt-out processing.
- Improve our website and services via aggregated analytics.
- Ensure security, prevent fraud, and comply with legal obligations. Your SMS opt-in data is used solely for sending consented messages and compliance—it is not used for unrelated purposes.
4. Cookie & Tracking Practices
We use cookies, web beacons, and similar technologies to enhance your experience, analyze usage, and improve services.
- How We Use Them: Monitor performance, remember preferences, enable features (e.g., appointment booking).
- Your Control: Manage or disable via browser settings (may impact functionality).
- Third-party providers (e.g., Google Analytics) may collect aggregated data for analysis.
5. Data Security and Handling
We implement administrative, technical, and physical safeguards to protect your personal information:
- Administrative Safeguards: Access limited to authorized employees/service providers.
- Technical Safeguards: Industry-standard encryption, firewalls, SSL, and secure platforms .
- Physical Safeguards: Secure storage in restricted locations. While we take reasonable precautions, no method of transmission or storage is 100% secure. We follow industry best practices to minimize risks.
6. User Rights
- SMS Opt-Out: Reply STOP to (850) 253-7433 anytime (confirmation sent).
- HELP: Reply HELP or email: travelbyfaith1958@gmail.com.
- Access, Correction, Deletion: Request access, correction, or deletion by emailing travelbyfaith1958@gmail.com. We respond within reasonable time per applicable laws.
- Other Rights: Withdraw consent (opt-out stops marketing SMS; transactional may continue for services).
- Email Opt-Out: Click "Unsubscribe" in emails; transactional service emails may continue.
7. How We Share Your Information
We do not sell your personal information. Sharing is limited to:
- Service Providers: Trusted vendors (e.g., SMS delivery, GoHighLevel) under contracts for service delivery only.
- Legal and Safety: If required by law, to protect rights/safety, or investigate fraud.
- Business Transfers: In mergers/acquisitions, to a successor bound by this policy.
No mobile information will be shared with third parties or affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Your phone number, opt-in consent details (date/time/method), and SMS records are not shared, sold, or transferred to third parties/affiliates for their marketing/promotional use. Limited sharing occurs only with service providers (e.g., gateways) solely to deliver your consented messages.
8. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn of such collection, we will delete it promptly upon notification.
9. Updates to This Policy
We may update this policy to reflect changes in practices, laws, or A2P standards. Check the "Last Updated" date. Significant changes may be notified via website notice, email, or text.
10. Contact Us
Travel By Faith Transportation LLC 325 John Knox Rd, Bldg. 500, Tallahassee, FL 32303
Phone: (850) 253-7433
Email: travelbyfaith1958@gmail.com
Terms and Conditions
Terms and Conditions
Last Updated: 02 20, 2020
These Terms and Conditions govern your use of Traveling By Faith Transportation Services LLC services, including our website and our SMS and email communications programs. By using our services or opting into our communications, you agree to these Terms and our Privacy Policy.
1. Program Description
Program Name: Heart 2 Heart Home Care Agency SMS Program Traveling by Faith Transportation Services LLC provides SMS messages to opted-in individuals for home care service coordination. Message types include appointment confirmations, schedule reminders, caregiver arrival/departure alerts, service-related updates, scheduling changes, follow-up inquiries, and occasional promotional offers or agency news. Message frequency varies based on user interaction and needs (e.g., reminders 24-48 hours before appointments, alerts as events occur). You agree to these Mobile Terms of Service and our Privacy Policy by opting in.
2. Consent to Receive Messages
By providing your phone number and opting in via our website forms or other registration methods, you provide your express written consent to receive SMS/MMS messages from Traveling by Faith Transportation Services LLC to the mobile number provided. These messages may be sent using automated technology and include the message types described above. Consent is not a condition of purchase or a requirement to receive services from us. Message and data rates may apply. You may revoke this consent at any time by following the opt-out instructions below.
3. Opt Out
To unsubscribe at any time, reply STOP to (850) 253-7433. After you send the message STOP, we will send you one final SMS message to confirm that you have been unsubscribed. You will no longer receive SMS messages from Traveling by Faith Transportation LLC unless you opt back in. Note: If you opt out, certain operational messages (e.g., critical service alerts) may still be sent if required by law or for service delivery, but promotional messages will stop.
4. Opt In Again
To rejoin, follow the original opt-in method (e.g., submit our form) or text START or UNSTOP to (850) 985-3975. You will receive a confirmation message, and your consent will be reinstated. Message and data rates may apply.
5. Help and Support
For help, text HELP to (850) 253-7433 at any time.
- Email: travelbyfaith1958@gmail.com
- Phone: (850) 253-7433 (business hours)
Message and data rates may apply.
6. Message Frequency and Rates
Message frequency varies based on your interactions and our services (typically 0-10 messages per month, e.g., appointment reminders 24-48 hours in advance, real-time alerts as needed). Message and data rates may apply. For questions about your text or data plan, contact your wireless provider.
7. Carrier Disclaimer
Mobile carriers are not liable for delayed or undelivered messages. Traveling by Faith Transportation Services LLC is not responsible for messages that are not delivered due to your device settings, location, carrier network issues, or other factors beyond our control. By opting in, you acknowledge that text messaging is not a guaranteed method of communication.
8. Age Restriction
You must be 18 years of age or older to opt in to our SMS program. By providing your phone number and consenting, you represent that you are at least 18 years old.
8. Privacy
Your use of our SMS program is also governed by our Privacy Policy (linked here: https://travelingbyfaith.com/privacy-policies). It explains how we collect, use, and protect your information, including mobile opt-in data.
9. Changes to Terms
Traveling by Faith Transportation Services LLC reserves the right to change or modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting the revised version on our website.
The "Last Updated" date at the top of this page will reflect the most recent modifications. Your continued participation in our messaging program following these changes constitutes your acceptance of the new Terms. If a change significantly impacts your rights or how we handle your SMS consent, we may notify you via a one-time text or email to ensure transparency.
10. Contact
If you have any questions, concerns, or comments about these Terms and Conditions or our messaging program,
please contact us at:
- Traveling by Faith Transportation Services LLC.
- Address: 325 John Knox Rd, Bldg 500, Tallahassee, FL 32303
- Phone: (850) 253-7433
- Email: travelbyfaith1958@gmail.com
If you have any questions regarding privacy, please read our privacy policy
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